Resolving Project Shareholder Differences
COURSE NO: K04-013
PDH CREDIT: 4
COURSE PROVIDER: Richard Grimes
PRICE: $136 (CAD) (Save on this price with Pre-Pay-PDH Discounts!)

Course Highlights
This online engineering CPD course focuses on resolving project stakeholder differences by introducing strategies to effectively manage conflicts and enhance collaboration among diverse stakeholder groups.
This course delves into understanding various working styles, analyzing stakeholder interests, and developing tailored tactics for negotiation and resolution. Participants will learn to identify their own working styles and those of others, as well as how to adapt their approaches to foster better communication and outcomes and to ensure project success and maintain positive relationships among the work environment.
This 4 CPD online course is applicable to professionals in project management, engineering, and related fields who seek to enhance their skills in stakeholder engagement and conflict resolution.
This course delves into understanding various working styles, analyzing stakeholder interests, and developing tailored tactics for negotiation and resolution. Participants will learn to identify their own working styles and those of others, as well as how to adapt their approaches to foster better communication and outcomes and to ensure project success and maintain positive relationships among the work environment.
This 4 CPD online course is applicable to professionals in project management, engineering, and related fields who seek to enhance their skills in stakeholder engagement and conflict resolution.
Learning Objectives
This PE continuing education course is intended to provide you with the following specific knowledge and skills:
- Knowing how to identify the four major working styles encountered on a project
- Understanding your own personal working style and how to flex with others
- Learning how to adapt your resolution tactics to work more effectively with different styles
- Familiarizing yourself with ways to preserve goodwill even if agreement cannot be reached
- Understanding how to view the situation through the eyes of the other side
- Learning how to develop an overall strategy and select tactics that support it
- Familiarizing yourself with how to approach and resolve stakeholder differences with confidence
- Understanding how to use outside standards and strategic questions to reduce conflict
- Learning a variety of ways to close a resolution and reach agreement
- Knowing how to define what a successful outcome looks like from your perspective and theirs
Course Document
In this professional engineering CEU course, you need to review the course document titled, “Resolving Project Shareholder Differences”, prepared by Richard Grimes.
To view, print and study the course document, please click on the following link(s):
RESOLVING PROJECT SHAREHOLDER DIFFERENCES (1.4 MB)Course Quiz
Once you complete your course review, you need to take a multiple-choice quiz consisting of twenty (20) questions to earn 4 CPD credits. The quiz will be based on the entire document.
The minimum passing score is 70%. There is no time limit on the quiz, and you can take it multiple times until you pass at no additional cost.
Certificate of Completion
Upon successful completion of the quiz, print your Certificate of Completion instantly. (Note: if you are paying by check or money order, you will be able to print it after we receive your payment.) For your convenience, we will also email it to you. Please note that you can log in to your account at any time to access and print your Certificate of Completion.
To buy the course and take the quiz, please click on: